Our Packages

The investment depends on the number of sites, screens, and governance requirements. We calculate transparently — without hidden costs.
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30-day money-back guarantee
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Managed plug & play player hardware included
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Support & Updates included
STARTER
Ideal for organizations looking to display internal information at 1–2 locations.
29€ /month/screen
Managed Player incl. – Plug & Play hardware included in every plan
Up to 5 users
25 GB cloud storage
GDPR compliant, servers in Europe
User role: Admin
Images & videos in Full-HD
Schedule content (date, time, weekday)
Landscape & portrait mode
Drag & drop ordering
Multilingual (DE / EN)
Sub-account management
Managed content push
Smart templates & brand manager
Weather, clock, news
RSS, Walls.io, webview
PDF, images, video
Email support, Mon–Fri 8am–6pm
Help center
Phone support
Customer success manager
X4Q Pro player incl., plug & play
Offline playback & kiosk mode
Remote updates (OS, firmware)
Remote maintenance support
Premium warranty (24 months)
ENTERPRISE
For franchise networks, retail chains, or organizations with many locations and governance requirements.
49€ /month/screen
Managed Player incl. – Plug & Play hardware included in every plan
Unlimited users
Unlimited cloud storage
GDPR compliant, servers in Europe
Roles: Admin + Editor
Single Sign-On (MS Entra ID)
Everything from Pro, plus:
CI templates by LobbySpace (on request)
Custom DPA (on request)
All 9 apps incl. weather, RSS, Walls.io
Prioritized, email + phone
Dedicated customer success manager
2x 1h personal online onboarding incl.
Premium rollout support (on request)
X4Q Pro player incl., plug & play
Offline playback & kiosk mode
Remote updates (OS, firmware)
Remote maintenance support
Premium warranty (24 months)
Offline email notification
Standby TV schedules via CEC
All prices plus VAT.

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FAQ

What payment options are there?

We offer payment via invoice. Alternatively, PayPal, credit card or SEPA direct debit.

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Is there a quantity discount?

Yes, we offer volume discounts starting at 10x licenses. Please feel free to ask us.

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What is the 30-day-money-back guarantee?

Are you dissatisfied? You will have the option to return the player to us after 30 days - no strings attached.

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How long is the contract period?

These are 1-year contracts.

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Can I try LobbySpace for free?

You can try LobbySpace Cloud free of charge for 14 days.
In der Regel sind Sie innerhalb weniger Tage live.

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What is the Premium Player Guarantee?

In the event of a defect, we will replace the player free of charge.

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A comparison of our packages

Onboarding & Support
Hardware LobbySpace Box X4Q Pro
Feature Starter Pro Most popular Enterprise
Cloud Access
Max. number of users 5 Unlimited Unlimited
Cloud-based (browser management)
User roles Admin Admin + Editor Admin + Editor
GDPR compliant
Server locations Europe Europe Europe
Single Sign-On via Microsoft Entra ID
Cloud storage per team 25 GB 100 GB Unlimited
Contract Terms
Contract duration 12 months 12 months 12 months
Cancellation notice 3 months 3 months 3 months
Payment method Invoice Invoice Invoice
Custom DPA on request
30-day money-back guarantee
Features
LobbySpace X4Q Pro player included
Multilingual interface (German / English)
Upload images and videos in Full-HD
Schedule content by time, date, and weekday
Archive content
Display recurring content
Landscape and portrait mode
Reorder slides via drag & drop
Sub-account management
Managed content push
Location-based content delivery
Screen tags for grouping content
Cross-team content delivery via screen tags
Template manager
Brand manager (custom fonts, images, logos, etc.)
LobbySpace Smart Templates
QR code in templates
CI template creation by LobbySpace on request on request
Integrated Apps
Image app
Video app
PDF app
Clock app
Weather app
News app
Walls.io app
RSS app
Webview app (display websites)
Support & SLAs
Communication channel Email Email + phone Email + phone
Support hours Mon–Fri
08:00–18:00
Mon–Fri
08:00–18:00
Prioritized
Mon–Fri 08:00–18:00
Help center
Dedicated customer success manager
Personal online onboarding (1h each) 2x incl.
Additional: €130/h
2x incl.
Additional: €130/h
Premium rollout support on request
LobbySpace Media Player
Offline playback
Remote updates (OS, kiosk app, firmware)
Secured and encrypted kiosk mode
Wi-Fi and LAN support
Technical requirements Internet connection (Wi-Fi/LAN), power, HDMI input on display
LobbySpace pre-installed, plug & play
Player status in dashboard (online / offline)
Player offline email notification
Custom standby TV schedules via CEC
Remote maintenance support for player
Premium warranty: free replacement if defective (up to 24 months)
Optional Add-ons
AI Add-on
Images from text prompts, auto background removal, content from URL/text
Available as add-on for all plans
4K Add-on
4K video and 4K HDR support
Available as add-on for all plans

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